Shipping Information

We know you are excited to get your Wombat Warehouse order, and we are too! That's why we make every effort to ensure prompt delivery. Our hard-working team processes all orders within 24 hours of purchase, which can extend to 48 hours during holiday seasons and public holidays. You will typically receive your order within 4–14 business days of placing it, excluding any delays caused by couriers.

Order Processing and Shipping Timeframes

We know you are excited to get your Wombat Warehouse order, and we are too! That's why we make every effort to ensure prompt delivery. Our hard-working team processes all orders within 24 hours of purchase, which can extend to 48 hours during holiday seasons and public holidays. You will typically receive your order within 4–14 business days of placing it, excluding any delays caused by couriers.

Shipping Locations

All of our products are located within Australia and shipped from Australia, with warehouses usually located either in Victoria or New South Wales. This depends on the levels of stock and demand.

Potential Delays

If you are at the tail end of the delivery period, we apologise for any inconvenience. While delays don't occur often, they can happen during busy periods, typically due to postal services. Most of this is beyond our control. If you have any questions, please contact us via our Contact Us page, and rest assured that your order will be shipped as soon as possible.

Free Delivery Australia-Wide

We offer fast and free delivery Australia-wide on all orders with no minimum purchase requirements, unless otherwise specified.

Order Confirmation and Tracking

Once your order has been processed and shipped, you will receive a shipping confirmation email. This email will contain your tracking number to follow while your order is in transit.

Customer Support

If you need to contact us about your order, please email us via our Contact Us page with your order number to ensure we are speaking to the right person. One of our friendly team members will respond within 24–48 hours.

Product Origin

Please note that while our products are stored and shipped from Australia, they are not made in Australia. Our products are typically made in China to ensure you get your useful products at affordable prices.

Thank You for Your Support

We thank you for choosing to shop with us and appreciate your ongoing support.