Frequently Asked Questions

Wombat Warehouse is 100% Australian Owned & Operated. Our HQ is based in Gold Coast, Australia, and we’re proud to supply high-quality products to Aussies nationwide.

We accept all major payment methods, including credit cards, PayPal, and more for a secure and seamless checkout experience.

Yes! We offer free shipping Australia-wide on all orders.

Not yet, but that’s our goal! We are investing in growing our business to eventually manufacture our products locally, keeping Aussies employed and supporting the local economy. Every purchase helps us move one step closer to this vision.

Absolutely! We carefully select high-quality, reliable products that are built to last. Our items go through strict quality control to ensure they meet real Aussie needs.

If you have any questions or concerns, our friendly Aussie-based support team is here to help! Simply reach out via wombatwarehouse.co@gmail.com or visit our Contact Us page.

Sometimes orders may be delayed. If this is the case and you are wondering where your order is, first read our ‘Shipping Information’ page for further info, then check your Shipping Confirmation email you received. This can often end up in your spam/junk folder. If you are still unable to track your order, please contact us via the Contact Us page.

All products displayed on our website are in AUD.